Effective July 20, 2026

Privacy Policy: Small Venue Music LLC

1. Information We Collect

To facilitate bookings between Performers and Venues, Small Venue Music LLC ("the Company") collects information that identifies you and describes your professional offerings or physical space.

Authentication & Legal Compliance: We use social sign-in via Apple and Google to collect your name and verified email address. If you provide an alternate email address, we store it and track its verification status. For legal accountability, we also record the timestamp and the version of the Terms & Conditions you agreed to at registration, together with the version of the Privacy Policy that was in effect and provided to you at that time. The Terms & Conditions are accepted; the Privacy Policy is provided to you as notice (see "Changes to This Privacy Policy" in Section 8). During registration, we transiently process your date of birth solely to confirm you are at least 18 years of age; we do not store this information. When you initiate a change to your registered email address through Account Settings, we send a security notice to your previous email address to alert you that a change was initiated. This use of your previous email address is a security measure to protect your account and does not constitute marketing or any other non-transactional use.
Performer Profile Information: We collect your Act Name, Performer Type, primary contact name, phone number, profile image, and description. We store any social media or streaming URLs you provide (e.g., Spotify, Instagram, YouTube). We also collect your Home Zip Code, which we use to derive and store a city/state label (e.g., "Based in Richmond, VA"), a geographic centroid (latitude/longitude), and a timestamp of when the zip was last updated. The derived city/state label is displayed publicly on your Performer profile; the raw zip code and centroid coordinates are private and used only server-side for proximity and ranking calculations. We collect your self-declared Travel Range (Local, Regional, or Touring), stored as an enumerated value, which is used in the performer ranking and proximity system and is visible on your profile. Both Home Zip Code and Travel Range are editable after registration in Account Settings. The Platform supports only United States zip codes within the fifty (50) states and the District of Columbia; APO/FPO/DPO addresses and zip codes associated with US territories outside this geographic scope are not accepted at registration.
Venue Profile Information: We collect your Venue Name, physical address, primary contact name, phone number, profile image, and description. We require your maximum audience capacity to facilitate accurate marketplace reporting. We also derive and store a geographic centroid (latitude/longitude) from the ZIP code in your registered address at the time of venue registration; this centroid is re-derived and updated whenever you change your address ZIP code through Account Settings. The venue geographic centroid is treated as public business-location information and, unlike the Performer centroid, is not subject to private-data access restrictions.
Marketplace & Booking Activity: We record interest requests, pricing "asks," formal booking offers, multi-date offer bundles, and "Tips Only" confirmation requests. (For a definition of "Tips Only," see the applicable Terms & Conditions.) We maintain a complete history of confirmed, completed, and cancelled shows. When a booking is cancelled, we record which account cancelled it — the Venue account or the Performer account — and store that attribution as an account identifier on the booking record; this account-level attribution is used in Show Reliability calculations. If a Performer's pending interest request is not acted on by the Venue and the slot's date passes (or the slot is otherwise filled), our systems automatically mark the request as dismissed. This is an automated status change made without notification to either party, and the dismissed request is retained in our database — no longer displayed as pending — for record-keeping purposes. Additionally, when a Venue deletes a booking slot, the historical records that reference that slot — interest requests, "Tips Only" confirmation requests, booking offers, and booking records — are not deleted; each record's reference to the deleted slot is instead detached (cleared), so this booking and interest history persists without a link to the originating slot. If any of these records is still pending when the slot is deleted, its status is also updated automatically as part of the deletion: pending booking offers and pending "Tips Only" confirmation requests are marked as withdrawn, and pending interest requests are marked as dismissed; the affected Performer may be notified of the change. Retention of these detached records is described in Section 5.
Trust, Reliability & Audience Draw: We collect "Thumbs Up/Down" ratings and feedback comments. We collect venue-reported turnout data and snapshots of venue capacity to calculate public Audience Draw metrics. Submitted ratings, comments, and turnout reports are held in a pending (unpublished) state when first collected: we store a publication status and publication timestamp with each rating, which control when it becomes visible on public profiles and is included in public metrics. A rating remains pending — excluded from public aggregates and from the rated party's view — until both parties to the booking have submitted their ratings or the 7-day rating window expires, and publication may additionally be withheld while a dispute over whether the show took place is unresolved (see Section 2). We also track cancellation timestamps, together with the identifier of the cancelling account (Venue or Performer), to calculate Show Reliability counts.
Safety & Moderation Data: We collect and store lists of blocked performers created by Venues to restrict specific users from interacting with their booking slots.
Technical Integration Data: If a Performer connects a Google Calendar, we store encrypted OAuth tokens and the ID of the selected calendar to facilitate event syncing.
In-App Usage & Analytics Data: We log certain product usage events tied to your account. When we show you a prompt (a "nudge") to complete your profile, we record an analytics event noting which profile fields were missing at that time (for example, an image, description, or video). For Performers, we also record a search event each time you run a search in Find Gigs, capturing the filters that were active (including any city you searched) and the number of results returned. Search-event records are retained for 90 days and then purged.
Pre-Launch Waitlist Data: Prior to platform launch, individuals who join our waitlist via the Small Venue Music website provide the following: email address; role (Venue, Performer, or a signup from a city outside our launch market); name (venue name for Venue signups, act name for Performer signups — not collected from signups outside the launch market); performer type, where applicable; and city/state. We also collect limited technical and attribution metadata at the time of submission: the page on which the form was submitted, the referring URL, and any UTM parameters (utm_source, utm_medium, utm_campaign) present in the visit URL. Waitlist data is used to send launch notifications and waitlist communications when those communications begin, and to measure the aggregate effectiveness of our pre-launch outreach. Waitlist signups who have not created an account may request deletion of their data at any time by contacting us using the information in Section 7. When a waitlist signup later creates a platform account with the same email address, the waitlist record is merged into the new user record. Additionally, applicants who attempt to register for the Platform but whose ZIP-derived geographic centroid falls outside all currently active market areas are not permitted to complete registration. These individuals are offered a "Vote for Your City" capture flow, through which we collect an email address and a city label derived from the submitted ZIP code, used solely to gauge geographic demand for future market expansion. As with waitlist data, individuals who submit a "Vote for Your City" entry and have not created a Platform account may request deletion of this data at any time by contacting us using the information in Section 7. When you make a waitlist or "Vote for Your City" submission, we also store it in your browser's local storage so you can see and manage it when you return; that browser storage, and how to clear it, is described under "Website Analytics Data" below.
Security & Abuse Prevention Data: When you submit a form on our website, we transiently process your IP address to detect and prevent spam and abuse. Our website analytics also transiently process your IP address together with your browser (user-agent) to derive a rotating daily visitor hash, as described under "Website Analytics Data" below. In both cases your raw IP address is used transiently and is not retained: it is not stored in our waitlist database, associated with your waitlist record, or stored as part of our website analytics data.
Website Analytics Data: We use a self-hosted, first-party, privacy-preserving analytics tool to measure aggregate usage of our website — including page views, sessions, referrers and traffic sources, general traffic patterns, and funnel-entry activity. We also collect Core Web Vitals (page-performance and loading metrics) from real visitor sessions to monitor and improve site performance. To count visitors without identifying them, the tool transiently processes your IP address together with your browser (user-agent) to compute a visitor hash that is rotated daily; the raw IP address and user-agent are not stored, and because the hash changes every day it cannot be used to recognize you across days or to track you over time. This tool does not set cookies and does not track you across other websites, and it does not identify you individually. Our website does not use cookies; however, it does use your browser's local storage (localStorage) for two purposes: (1) our analytics tool stores clickstream data — a record of the pages you view and the order in which you navigate them during your visit — for the analytics purposes described above; and (2) if you join our waitlist or submit a "Vote for Your City" entry, we store that submission on your device, including the email address and the role or cities you provided, so you can see and manage it when you return, and you can remove it at any time using the "start over" control on the confirmation card. The analytics data we collect is pseudonymous; individual clickstream events are stored at the session level and are analyzed only in aggregate to understand and improve our website.
Age Requirement: The platform is intended for users who are at least eighteen (18) years of age. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected data from a user under 18, we will delete that information promptly. If you believe an individual under 18 has created an account on the Platform, please notify us at privacy@smallvenuemusic.com so we can investigate and, if confirmed, remove the account and associated data.

2. How We Use Your Information

We use the data we collect to facilitate live event bookings and maintain the professional integrity of the marketplace.

Marketplace Connectivity: Profile information is used to allow Performers to discover slots and Venues to discover acts.
Booking Workflow: Data is used to process the formal offer system, including multi-date bundles and individual offers.
Trust Metric Generation: Show history and rating data are used to display Approval Ratings, Show Reliability (18-month rolling window), and Audience Draw scores. Only published ratings feed these public displays: a submitted rating (including its comment and any turnout report) is held in a pending state and is published — becoming visible on profiles and counting toward Approval Rating and Audience Draw — when both parties to the booking have submitted their ratings or the 7-day rating window expires, whichever occurs first. Publication occurs silently, without a notification to either party. Publication may be withheld while a dispute over whether a show took place is unresolved, and ratings attached to a booking reclassified as not having taken place are deleted rather than published. Show Reliability is derived from cancellation events rather than submitted ratings and is not subject to this pending/published mechanic. We also display your own published rating data back to you: a read-only "My Public Profile" self-view and a paginated "View All Comments" screen show your public metrics and the anonymized comments about you exactly as other users see them; pending ratings are not shown there or anywhere else, and rater identities are never revealed. Show Reliability calculations use the account-level cancellation attribution described in Section 1, so that each cancellation is counted against the Venue or Performer account that cancelled.
Transactional Communications: Contact info is used to send automated in-app and email notifications, show reminders, rating requests, and account security notices (including notifications sent to a previously registered email address when an email address change is initiated).
Venue Business Operations: We use consolidated booking data to generate downloadable Excel calendar exports for Venues to manage schedules externally.
Website Analytics: We use first-party, cookieless website analytics to understand aggregate site traffic, referral and traffic sources, funnel-entry activity, and site performance (Core Web Vitals), in order to measure and improve our marketing website.
Product Analytics & Marketplace Health: We use profile-completeness nudge events to understand which profile fields users most often leave incomplete and to improve our prompts. We use Find Gigs search events — the active filters (including any city searched) and the result count — to analyze coverage gaps and overall marketplace health, for example to identify cities or dates where performer demand exceeds the available slots. Search-event records used for this analysis are retained for 90 days and then purged.
Marketplace Intelligence: We use profile information, marketplace activity (interest requests, offers, confirmed bookings, cancellations, ratings), trust metrics, location data, and other Platform data to operate, train, evaluate, and continually improve automated systems and machine-learning models that power core marketplace features — including search ranking, discovery, performer–venue matching and recommendations, fraud and abuse detection, content moderation, anomaly detection, personalization, customer support, audience-draw and reliability scoring, and product research and development. Location data used for these purposes includes zip-derived geographic centroid coordinates (latitude/longitude) collected at Performer registration and used server-side for proximity calculations and performer ranking; the raw centroid is never displayed publicly. As the Platform evolves, we may also use such data to develop and operate generative features (for example, suggested descriptions, intelligent search, or matching assistants) that run within the Platform. Use of Platform data for AI/ML purposes is further described and bounded in Section 6.

As a two-sided marketplace, we share your data between Performers and Venues to enable successful bookings.

Public Profiles: Public profile information — including act or venue names, profile images, photographs, descriptions, logos, social media URLs, trust metrics, and for Performers, a "Based in [City, State]" location label derived from the Performer's registered Home Zip Code — is visible to other registered users of the Platform for marketplace purposes such as discovery and evaluation. The raw Home Zip Code and geographic centroid coordinates underlying this label are not displayed publicly. Within the Platform, viewing a profile does not by itself grant the viewer the right to download, save, or reuse profile content outside the Platform; such rights, where they exist, are described below and are bounded by the applicable Terms & Conditions.
Post-Booking Contact: Upon confirmation of a booking, we share the primary contact name, email address, and phone number of each party with the other. This data is also provided in automated show reminders.
Venue Address Changes: If a Venue changes its address while it has upcoming confirmed bookings, the Venue may choose — via a checkbox that is checked by default — to have the Platform send its new address to each Performer booked for those upcoming shows, by in-app notification and by email. If you are a Venue, your new address will be transmitted to your booked Performers unless you uncheck this option before saving the change. If you are a Performer, you may receive a Venue's updated address in this way so that you can arrive at the correct location for your confirmed shows.
Venue Use of Performer Content for Show Promotion: When a Venue confirms a booking with a Performer, we extend a sublicense to the Venue to use that Performer's profile image, photographs, biographical description, logo, name, stage name, likeness, and social media URLs (collectively, "Performer Content") solely to promote the confirmed engagement. The scope, duration, and limitations of this sublicense — including a thirty (30) day post-show window for active promotion, an indefinite passive historical archive permitting the Performer's name and a single profile photograph subject to a Performer's right to request removal, prohibitions on AI/ML training and on use to promote unrelated events, and a seven (7) day takedown obligation upon request — are set forth in the Venue Terms & Conditions.
Venue Data Export: Venues may export their booking calendar as an Excel (.xlsx) file. For confirmed or completed bookings, this file includes the Performer's contact details (name, phone, and email). Once exported, the Venue assumes full responsibility for the security and appropriate use of any personal information contained in the file. The Company is not liable for any misuse, unauthorized disclosure, or inadequate protection of Performer data after it has been downloaded by a Venue.
Pre-Account and Out-of-Area Data: Pre-launch waitlist data and "Vote for Your City" submissions collected from out-of-area applicants (as described in Section 1) are not shared with other registered users of the Platform, with Performers or Venues, or with third parties for any commercial purpose. This data is processed only by the Company and its service providers acting strictly on the Company's behalf, and is used solely for launch notification and geographic demand assessment.
Service Providers: We may share your information with third-party service providers who perform services on our behalf, including cloud hosting, database infrastructure, and email delivery. These providers are contractually obligated to use your data only as necessary to perform their services and to maintain appropriate security measures.
Third-Party AI and Machine-Learning Providers: Some Platform features rely on third-party AI service providers (such as large language model APIs, computer vision APIs, or speech-to-text services). When we use these services, your User Content or activity data may be transmitted to the provider solely to deliver the requested feature. We contractually require these providers not to use your data to train their general-purpose models and to retain it only as needed to deliver the service. We do not sell, license, or otherwise make Platform data available to third parties for the purpose of training their AI or machine-learning models; this commitment is further described in Section 6.
Legal Requirements: We may disclose your information if required by law or to protect the integrity of the marketplace, in accordance with the laws of the Commonwealth of Virginia.
International Data Transfers: The Platform and our service providers process personal data in the United States. If you access the Platform from outside the United States, your data will be transferred to, stored, and processed in the United States.

4. Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

Right to Access: You may request confirmation of whether we are processing your personal data and obtain a copy of the specific information we hold about you.
Right to Correct: You may request that we correct inaccuracies in your personal data. You can also update most of your profile information directly within the app. Performers may update their Home Zip Code and Travel Range at any time through Account Settings; updating a Home Zip Code causes the derived city/state label and centroid coordinates to be recalculated and replaced.
Right to Delete: You may request the deletion of your personal data. You can also permanently delete your account at any time through the app, which will remove your personal profile information and contact details, including your Home Zip Code, derived city/state label, centroid coordinates, and Travel Range.
Right to Request Removal from Third Parties (Performers): In addition to the Platform-side deletion rights described above, if you are a Performer you may request that a Venue cease use of your Performer Content (such as your profile image, photographs, biographical description, logo, name, likeness, or social media URLs) where the Venue obtained that content through a confirmed booking on the Platform. Venues are contractually obligated to comply with such requests as soon as commercially reasonable, and in any event within seven (7) days of receipt, subject to a limited carve-out for materials already physically printed or distributed at the time of the request. To submit a takedown request, contact us using the information in Section 7 or use any in-Platform takedown function we make available.
Right to Data Portability: You may request a copy of your personal data in a portable, readily usable format.
Right to Opt-Out of Sale or Sharing: The Company does not sell or share your personal information for cross-context behavioral advertising, and we do not engage in targeted advertising that would require an opt-out right under California's CPRA, Virginia's VCDPA, or Colorado's CPA. If this practice ever changes, we will update this policy and provide a clear opt-out mechanism before any such processing begins.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights, including by denying services, charging different prices, or providing a different level of service.
Right to Appeal: If we decline a privacy request, you may appeal our decision by contacting us at the address listed in Section 7. We will respond to your appeal within 60 days.
Automated Decision-Making: We use automated systems and machine-learning models to operate marketplace features such as search ranking, recommendations, fraud and abuse detection, content moderation, and trust scoring. These systems do not produce decisions that have legal or similarly significant effects on you. If an automated process restricts or suspends your access to the Platform, you may request human review by contacting us using the information in Section 7.
Analytics Data and These Rights: The website analytics data described in Section 1 is pseudonymous and is not linked to your account or to any identifier we can resolve to you. Because we cannot identify this data to an individual, it is not subject to the access, correction, deletion, or portability rights described above.
How to Submit a Request: To exercise any of these rights, please contact us using the information in Section 7. We will verify your identity and respond to your request within 45 days. If additional time is needed, we will notify you of the extension and the reason for it.

5. Data Retention and Deletion

Account Deletion: You may permanently delete your account at any time. Upon deletion, we remove your personal profile information and contact details. Some deletion steps — including removal of profile images from storage, removal of synced events from third-party services such as Google Calendar, and propagation of deletions through backups and content delivery network caches — are performed on a best-effort basis and may take additional time to complete after the account record itself is removed. Please note that if your account has been designated to receive an incoming account-ownership transfer, deletion is temporarily blocked while a short-term transfer protection lock (lasting up to 24 hours) is active; the deletion process checks for this lock and will not proceed until it expires or is cleared.
Records Retained After Account Deletion: When you delete your account, booking records for your completed and cancelled shows are retained in anonymized form: your personal information in those records is removed or replaced with a placeholder, and the anonymization is timestamped. These anonymized records are kept for analytics, fraud prevention, and the other party's show history, and they include the account-level record of which side (Venue or Performer) cancelled a booking. Dismissed interest requests — including requests that were automatically dismissed because a slot's date passed or the slot was filled — are likewise retained for record-keeping and are handled under these same anonymization rules upon account deletion.
Records Retained After Slot Deletion: Venues may delete booking slots they have created. When a booking slot is deleted, the historical records that reference it — interest requests, "Tips Only" confirmation requests, booking offers, and booking records (including completed and cancelled bookings) — are not deleted. Instead, each record's reference to the deleted slot is detached (cleared), and the record is retained without a link to the originating slot, subject to the retention rules that otherwise apply to that record under this Section (including the 18-month metric retention and the six-year financial and contractual records retention described below). Information stored only on the deleted slot record itself is removed together with the slot.
Waitlist Data Retention: Waitlist signup data is retained until the subscriber requests deletion or until the waitlist is closed following full launch of the Platform, whichever occurs first. Signups who have created a Platform account have their waitlist record merged into their account, and the standard Account Deletion rules then apply.
Metric Retention: To maintain marketplace integrity, data regarding confirmed bookings and cancellation timestamps — including the attribution of each cancellation to the cancelling Venue or Performer account — is retained for 18 months to support rolling reliability counts. If you delete your account, Show Reliability cancellation timestamps and completed-show records are retained for up to 18 months after deletion, after which they become eligible for permanent deletion. Audience Draw and turnout data associated with a deleted account remains available only in anonymized, aggregated form.
Financial and Contractual Records: Anonymized financial and contractual records — such as the pricing model, offer amounts, and accepted terms associated with your bookings — are retained for a minimum of six (6) years, as required by Virginia law and the Small Venue Music LLC Operating Agreement. For any record still within this six-year period, the six-year minimum supersedes the 18-month retention window described above. Where the booking slot underlying such a record has been deleted, the record is retained in detached form — without a reference to the deleted slot — as described under "Records Retained After Slot Deletion" above.
Audit Records: For accountability and security, administrative audit-log entries that reference a deleted account are anonymized rather than deleted: identifying references to the deleted user are removed, and any personal information contained in recorded before-and-after values is redacted, while operational details — the type of action taken, any administrator note, the IP address, and the timestamp — are preserved. As part of the same deletion operation, our marketing-permission audit history is updated to record that your marketing permissions were terminated, and IP address and browser (user-agent) details in that history are redacted.
Usage Analytics Retention: Find Gigs search-event records described in Section 1 are retained for 90 days and then purged. Website analytics data described in Section 1 — including page views, sessions, the session-level clickstream (the sequence of pages viewed, described in Section 1), traffic sources, funnel-entry activity, Core Web Vitals, and the daily-rotated visitor hash — is retained for 14 months and then purged on a defined, automated schedule.
Permanence of Ratings: Ratings and comments are generally permanent once published, to maintain marketplace integrity. Before publication, a submitted rating is held in a pending state under the double-blind reveal described in Sections 1 and 2: it is not publicly visible and does not feed public metrics until it publishes. A pending rating attached to a booking that is reclassified as not having taken place is deleted rather than published, and publication may be delayed while a dispute over whether the show took place is under review. Once published, ratings and comments cannot be edited or deleted by the submitter; however, the Company reserves the right to remove content that violates our Terms of Service or Community Guidelines & Code of Conduct. If you delete your account, the ratings and comments you submitted about others will remain in an anonymized format, attributed to "[Deleted User]"; ratings and comments that others submitted about you are deleted along with your profile.

When you upload content to the Platform — including profile images, photographs, biographical or venue descriptions, logos, and social media URLs (collectively, "User Content") — we process and display that content to operate the marketplace, including showing your profile to other users and including it in marketplace listings, search results, and notifications. The license you grant the Company to use your User Content, the duration of that license, your representations and warranties regarding User Content, and the post-deletion handling of User Content are governed by Section 6 of the Performer Terms & Conditions or Section 7 of the Venue Terms & Conditions, as applicable. Use of your User Content in external marketing of the Platform and other Company Services is separately governed by the Marketing Permissions described below.

Use of Platform Data for AI/ML. As described in Section 2, we use User Content, profile data, and marketplace activity to develop, train, evaluate, and improve internal AI and machine-learning systems that power Platform features. Regardless of the broader User Content license granted in the applicable Terms & Conditions, we commit to the following limits:

We do not sell, license, or otherwise make Platform data available to third parties for the purpose of training their AI or machine-learning models.
We do not develop or deploy models whose principal purpose or foreseeable effect is to reproduce, impersonate, or generate substantially similar versions of an individual Performer's likeness, voice, photographs, or biographical writing for use outside the Platform's marketplace functions.
We do not use sensitive personal information (as defined under applicable state law) for AI/ML training purposes.
Aggregated, de-identified, or pseudonymized data derived from the Platform may be used and shared without restriction, provided we do not attempt to re-identify it.
When you delete your account in accordance with Section 5, your User Content is excluded from future training runs; however, models trained on data prior to deletion may continue to operate.

Opt-Out from AI/ML Training (Performers). Performers who do not want their User Content (such as profile images, photographs, biographical descriptions, and stage name) used to train internal AI/ML models may opt out by contacting us at privacy@smallvenuemusic.com. Opting out does not affect (i) the operation of automated systems that rank, match, or recommend in real time using your data, (ii) use of aggregated or de-identified data, or (iii) use of your data for fraud and abuse detection and other trust and safety purposes. We may, in the future, provide an in-product toggle for this opt-out; until then, email is the supported channel.

Marketing Permissions. In addition to the AI/ML rules above, the Company offers two optional, opt-in marketing permissions during registration and in in-app Settings. Both are off by default and are not required to use the Platform.

Promotional Content Permission. If you turn this on, you authorize the Company to use your User Content — for Performers, including your stage name, band name, logo, photographs, and biographical description; for Venues, including your venue name, logo, photographs, and venue description — in the Company's external marketing of the Platform and other Company Services (for example, our website, social media, paid advertising, press materials, sales and pitch materials, case studies, and partner co-marketing). This permission is royalty-free and worldwide while it is on, and does not by itself authorize use of (i) audio or video recordings of you, your performances, or events at your venue, (ii) AI-generated or materially altered images of you or your venue, or (iii) quotes or testimonials attributed to you or your venue, each of which requires a separate written consent.
Marketing Email Permission. If you turn this on, you agree to receive marketing emails from the Company about new features, tips, events, partner offers, and similar non-transactional content. SMS marketing is not part of the Platform today; if we add it in the future, we will ask you separately and obtain a distinct, TCPA-compliant opt-in for that channel — granting this email permission today does not grant any SMS permission.

Revocation and retention. You can turn either permission off at any time in Settings (and you can opt out of marketing emails using the unsubscribe link in any marketing email we send). Revocation applies prospectively: new uses stop promptly, but materials already printed, distributed, or scheduled for delivery prior to revocation may complete their natural lifecycle. Upon deletion of your account, both permissions terminate immediately for new uses. We retain a record of your permission choices, including version, timestamp, and method of consent, for audit and compliance purposes.

Relationship to other rules. These permissions are separate from, and do not override, the AI/ML limits described elsewhere in this Section 6 or your underlying license to the Company under the applicable Terms & Conditions. We will continue to send transactional and legal communications regardless of the Marketing Email Permission.

7. Contact Information

For questions regarding this policy or to exercise your data rights, please contact us using either of the following:

Email: privacy@smallvenuemusic.com

Postal mail: Small Venue Music LLC 440 Monticello Ave Ste 1802 PMB 445566 Norfolk, Virginia 23510-2670

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will provide notice to each registered user at least fourteen (14) days before the changes take effect, sent to the email address associated with that user's login (and, where practical, also shown as a prominent notice within the Platform). If you are not an active user at the time notice is sent (for example, your account is pending verification or suspended), we will provide the notice when your account next becomes active. Non-material changes (such as clarifications, formatting corrections, or updates to contact details) may take effect upon posting. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision, and the revised Policy governs our handling of your information on and after its stated effective date. We provide Privacy Policy changes to you as notice: we do not ask you to re-accept the Privacy Policy, and we do not rely on your continued use as acceptance of it. The revised Policy simply governs as of its effective date. If you do not agree with the revised Policy, you may stop using the Platform and request account deletion in accordance with Section 5.

9. Governing Law and Dispute Resolution

This Privacy Policy is governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

Any dispute arising out of or relating to this Privacy Policy or the Company's data practices — including claims of unauthorized collection, use, or disclosure of personal information — is subject to the dispute resolution provisions set forth in the applicable Terms & Conditions (Venue or Performer), including the mandatory informal resolution step, binding arbitration agreement, class action waiver, and jurisdiction clause contained in Section 9 of those Terms. The data rights appeal process described in Section 4 of this Privacy Policy applies exclusively to requests to exercise specific statutory privacy rights (access, deletion, correction, portability, and opt-out); it does not replace or limit the dispute resolution process in the Terms & Conditions for broader privacy-related claims.